Information Line (Freephone)
Telephone 0808 808 0123
Textphone 0808 808 9000
informationline@rnid.org.uk
Telephone 0808 808 0123
Textphone 0808 808 9000
informationline@rnid.org.uk
RNID: For deaf and hard of hearing people.
Contact us
We are the largest charity working to change the world for the UK's 9 million deaf and hard of hearing people.
These are the contact details for our head office and regional offices, our information lines, our media team and the web team.
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RNID head office
Our head office is based in London and houses our media team, information lines and web team.
19-23 Featherstone Street, London EC1Y 8SL
Telephone: 020 7296 8000
Textphone: 020 7296 8001
Fax: 020 7296 8199.
Download a map to our head office (PDF 92 KB) (opens new browser window)
Find out more about RNID.
Tell us if you're happy or unhappy. Our feedback process chart (PDF 2 MB) (opens new browser window) explains how to contact us to give us your feedback and how we will respond to you.
RNID information lines (Freephone)
Our Information Line offers free confidential and impartial information on a range of subjects including tinnitus, employment, equipment, legislation and benefits, as well as many issues relating to deafness and hearing loss. We also have a dedicated Tinnitus Helpline.
Contact details and more about our information lines.
Communication Support Services
We provide a variety of communication support services including British Sign Language/English interpreters and Electronic Notetakers. You can book these services through our online booking form.
Contact your local communication support office.
Media relations team
Our media relations team has information about our campaigns, deaf and hard of hearing news and has access to a range of resources and images.
Contact the media relations team.
Campaigns team
We campaign on a wide-range of issues important to deaf and hard of hearing people. For information on our campaigns, visit the campaigns section of our website.
Website feedback
Use our website enquiry form to contact the web team with any questions or to let us know what you think about our websites.
Shop
The RNID Products team is based in Peterborough and is responsible for the sale of products and equipment through the RNID online Shop and Solutions catalogue. If you have a question about products, the Solutions catalogue or service contact the RNID Products team at:
1 Haddonbrook Business Centre Orton Southgate Peterborough PE2 6YX
Telephone 01733 361199
Textphone 01733 238020
Fax 01733 361161
Email: solutions@rnid.org.uk
English regional offices
We have teams in England, Northern Ireland, Wales and Scotland who support their local deaf and hard of hearing communities.
RNID Northern Ireland
We offer a wide range of services, including communication, information, care and employment services for the 201,000 deaf and hard of hearing people who live in Northern Ireland, as well as their families and others who work with them or for their benefit.
Contact RNID Northern Ireland.
RNID Cymru/Wales
We offer a wide range of services, including communication, information, care and employment services for the 480,000 deaf and hard of hearing people who live in Wales, as well as their families and others who work with them or for their benefit.
RNID Scotland
We offer a wide range of services, including communication, information, care and employment services for the 758,000 deaf and hard of hearing people who live in Scotland, as well as their families and others who work with them or for their benefit.