General information

For general information about services contact the RNID Information Line:

Telephone: 0808 808 0123 (freephone)
Textphone: 0808 808 9000 (freephone)
Fax: 020 7296 8199
Email: informationline@rnid.org.uk

RNID Cymru

16 Cathedral Road, Cardiff CF11 9LJ

Telephone: 029 2033 3034
Textphone: 029 2033 3036
Fax: 029 2033 3035
Email: rnidcymru@rnid.org.uk

North East Wales

RNID Cymru, Regent House, Regent Street, Wrexham LL11 1PR

Telephone: 01978 318900
Textphone: 01978 318901
Fax: 01978 318907
Email: rnidcymru@rnid.org.uk

Young Peoples Support Service

RNID Cymru, 13a Llys Onnen, Fordd Lyn, Parc Menai, Bangor LL57 4DF

Telephone: 01248 614 420
Textphone: 01248 614 421
Fax: 01248 614 422

Communication services unit

If you want more information on booking RNID communication support services, please contact the Wales communication services office. Use this form to book communication support.

Emergency contact

If you need an interpreter in an emergency, for example to communicate with police or medical staff, and the office is closed, please call us on the following emergency number:

Telephone/textphone: 01253 596267

Advisory group

We have set up advisory groups in Wales, Scotland and Northern Ireland. Each group includes representatives chosen by  members that live in that country and a number of co-opted members. Each group reflects national agendas and at least half of the representatives will be deaf or hard of hearing. Each advisory group does longterm planning for their country and advises the Board of Trustees on local priorities and issues.

Read more about the members of the RNID Cymru advisory group.