RNID: For deaf and hard of hearing people.

  • How do I get back to the RNID website if I leave it?

    The address for our website is http://www.rnid.org.uk (external link). If you ever want to come back to our website type this address in the Address bar of your browser and press the Enter or Return key.

    To save time you can also add this page, or any other page on our website, to a list of your favourite web pages: to find out how to do this read our browser FAQS.

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  • How do I change my screen resolution?

    Your screen's resolution is the number of pixels shown on the screen, and is usually described by stating the number of pixels acress the width and then the number down (the height). The higher the numbers, the more pixels will display on the screen. However, as more information is shown the images and text will be smaller, so if you prefer to see larger text and images you may wish to use a lower resolution. Our website has been designed to work with a screen resolution of 800 pixels wide by 600 pixels high, or larger.

    If you want to check or change your screen's resolution on a PC running Windows 95 or above follow these menu commands: Start > Settings > Control Panel > Display > Settings. Then change the "Screen area" by using the sliding bar.

    If you want to check or change the settings on a Mac (Apple Macintosh) running OS X follow these menu commands: Apple menu > System preferences > Displays panel > "Displays" tab. Then select from the list of supported screen resolutions.

    If you want to check or change the settings on a Mac running OS 9 or below follow these menu commands: Apple menu > Control Panel > Monitor and Sound icon.

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  • How do I make text larger or smaller?

    Text on our website is controlled by something called a stylesheet. On most computers, this means that the text will be similar in size to 12 or 14 point characters, although some browsers may display the text differently.

    If you find the text too small you can change it by changing the settings of your website browser: you do not need any special software or JavaScript turned on. For more information read our browser FAQs. On a PC running Windows you can also resize text by holding down the Ctrl key and using the scroll wheel on your mouse, if you have one.

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  • How do I update my browser?

    Our website has been designed to work on specific versions of popular browsers. If you have a PC our website is best viewed on: Internet Explorer versions 5 and 6, Mozilla 1.5, and Opera 6 and 7, or above. If you have a Mac it is best viewed on Internet Explorer version 5 and above or Lynx 2.8.4.

    If you need to update your browser you can download the latest versions free of charge. For more information on downloading the latest version of your browser, see our browser FAQs.

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  • Can I download an image from the Internet?

    Websites are protected by similar copyright laws to those that cover material found in books, newspapers and magazines. If you want to download an image from a website you should look at the terms and conditions for that website and, if necessary, contact the owner to get permission to download and use it.

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  • Can I download the T-loop logo?

    Unfortunately we are not able to provide the T-loop logo for downloading.

    If you wish to use images from our website please complete our enquiry form to make sure you have copyright clearance. To download pictures from our website for draft purposes see our browser FAQs.

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  • How do I get copyright clearance for use of an image?

    If you wish to use images from our website please complete our enquiry form. If we are happy with your proposals for how and where you are going to use the image then we will give you copyright clearance. Please be sure to reference RNID as the source of the image when you use it.

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