Information Line (Freephone)
Telephone 0808 808 0123
Textphone 0808 808 9000
informationline@rnid.org.uk
Telephone 0808 808 0123
Textphone 0808 808 9000
informationline@rnid.org.uk
RNID: For deaf and hard of hearing people.
We provide a wide range of services to individuals and organisations.
We support deaf and hard of hearing people at home and at work and we offer courses for people who are interested in working with deaf people. We also support organisations who want to provide better services to their deaf and hard of hearing employees and customers.
Care services
We provide high quality care and support for deaf and hard of hearing people who have additional special needs. In this section you can read about our residential care, supported housing and community and outreach services. We also offer specialist services providing care and support to people with high level needs.
Communication services
We provide a wide range of communication support services to individuals and organisations. These help deaf and hearing people to communicate with each other in many different situations. You can read more about these services in this section, and find out how they can help you and how you can book them.
Rights and welfare advice
If you need information about your rights, this is where to start. Our Legal Casework Service team provides advice specifically in relation to deaf and hard of hearing people, and can help you whether you are an individual looking for help or an organisation needing information on legal obligations.
Employment advice
We provide information, advice and training services to organisations that want to improve the service they provide to their staff and customers. We help organisations and individuals who want to work with deaf people. We also provide employment advice to individuals who are deaf or hard of hearing. Find out how we can help you to improve your job prospects and the service you provide.
Typetalk
RNID Typetalk is a national telephone relay service that lets deaf, deafened, hard of hearing, deafblind and speech-impaired people communicate with hearing people over the telephone. Find out how it works and how you can use it.
Helplines
Our Information Line is a great place to start if you want information on any aspects of deafness, hearing loss or tinnitus, or about the work RNID does. We also run a special Tinnitus Helpline.
Help with equipment
RNID Community Equipment Services supports the community by assessing the needs of deaf, deafened, deafblind and hard of hearing people, and providing them with equipment, support and advice. We do this in partnership with a number of local authorities, health care trusts and sensory groups across the UK. Find out more here.
Training and courses
RNID provides a number of courses. Many of our courses can lead to recognised qualifications. Find out how we can help you with the right training.