RNID: For deaf and hard of hearing people.

What to do if you would like help

You can contact us in the following ways:

Telephone: 0808 808 0123
Textphone: 0808 808 9000
Fax: 020 7296 8035
Email: caseworkteam@rnid.org.uk

Post: RNID Legal Casework Service, 19-23 Featherstone Street, London, EC1Y 8SL

Information we will need from you

We will need from you:

Your Name

Address

Telephone/Textphone

Level of hearing loss:

  • hard of hearing, mild, moderate, severe, or profound
  • Do you use British Sign Language (BSL)?

What has happened?

  • Please tell us the name of the benefit and the date of the letter notifying you of the decision (if applicable).  Please let us know of any action you have taken so far. For example, if you have contacted the office that made the decision, or contacted another advice agency.

Have you received advice from a solicitor or an advice agency (such as a CAB or a Law Centre)? If yes please provide details.

How would you like us to respond to you?

  • Telephone
  • Textphone
  • Email
  • Post