Keep us in the loop!

For the past year, you’ve been sending us your experiences of public places that aren’t providing suitable induction loop systems. We’ve had some really great feedback, but we’d like to know more!

With the information we have received so far we have contacted some major chains and smaller independent shops to help them improve their services. We want to contact even more venues, so when you’re out and about, at the Post Office, bank, hospital or theatre, make sure you take note of the venue’s loop facilities and how well they’re working. Hand them one of our induction loop cards (external link, opens new browser window) designed to let staff know that their induction loop system is not working properly.

Take action! We are particularly interested in finding out more about post offices. So when posting your parcels and buying stamps this Christmas, ask your local Post Office about their loop facilities.

If you have a bad experience give one of our complaint cards to a staff member or write to the manager using one of our sample letters. We also want to hear if you have had a good experience too!

You can let us know your experiences by writing to us at campaigns@rnid.org.uk or returning your induction loop complaint cards.