Information Line (Freephone)
Telephone 0808 808 0123
Textphone 0808 808 9000
informationline@rnid.org.uk
Telephone 0808 808 0123
Textphone 0808 808 9000
informationline@rnid.org.uk

This section gives more information about the rights and entitlements due to people who are deaf or hard of hearing.
The Disability Discrimination Act and the Disability Equality Duty give rights to access and equality of opportunity to people defined as disabled, whether as employees or a customers. You may also be entitled to benefits and services.
How do you know if you have been discriminated against?
You may qualify for some form of welfare benefit such as Disability Living Allowance (DLA) or a service such as free equipment.
We have developed information and self-advocacy packs, with sample letters to help you write your own letter of complaint to a service provider.