Contact these organisations for advice about benefits.

Benefit Enquiry Line (BEL)

BEL is a free advice line run by the Department for Work and Pensions.
Tel: 0800 882 200
Textphone 0800 243 355
(Monday-Friday, 8.30am-6.30pm. Saturday, 9am-1pm.)
Form filling service helpline: 0800 441 144.
Northern Ireland BEL:
Tel: 0800 220 674
Textphone: 0800 243 787
(Monday-Friday, 9am-5pm)
Form filling service helpline: 0800 220 674.

Citizens Advice Bureau (CAB)

Your local CAB can give you information and advice on welfare rights, and may be able to help you apply for benefits or challenge a refusal to award you a benefit.
See your phonebook for your nearest CAB or search online at Citizens Advice Bureau (external link, opens new browser window)

Department for Work and Pensions (DWP)

Correspondence Unit
Room 540, The Adelphi
1-11 John Adam Street
London WC2N 6HT
Tel: 0207 712 2171
(Monday-Friday, 9am-5pm)
Fax: 0207 712 2386
Website: Department for Work and Pensions (external link, opens new browser window)

Disability Alliance

Produces a range of information about benefits.
Disability Alliance
Universal House
88-94 Wentworth Street
London E1 7SA
Tel/textphone: 020 7247 8776
Fax: 020 7247 8765
Email: office.da@dial.pipex.com
Website: Disability Alliance (external link, opens new browser window)

Disability Allliance’s Rights Advice Line

Tel/textphone: 020 7247 8763
(Monday and Wednesday, 2pm-4pm)

Jobcentre Plus

Contact Jobcentre Plus to speak to a Disability Employment Adviser or Access to Work advisers. They can also advise you if you are working and want to claim, or are claiming, a benefit.
Website: Jobcentre Plus (external link, opens new browser window)

Local authority (council)

See your phonebook for contact details of your local council.

Pension Credit Application Line

Takes applications from people of pensionable age for pension credits.
Tel: 0800 99 1234
Textphone: 0800 169 0133
(Mon to Fri 8am to 8pm; Saturday 9am to 1pm).
Website: Pension Credit (external link, opens new browser window)

The Royal British Legion

Has a specialist advice and support service for enquiries about War disablement benefit.
Legionline
The Royal British Legion
48 Pall Mall
London SW1Y 5JY
Tel: 08457 725 725
Email: info@britishlegion.org.uk

Social Security Agency for Northern Ireland

Go to SSANI (external link, opens new browser window) for information about benefits from Northern Ireland’s Social Security Agency.

Tax Credits Helpline

Help and advice about claiming tax credits.
Tax Credit Office
Inland Revenue
Preston PR1 0SB.
Tel: 0845 300 3900
Textphone: 0845 300 3909.
(Seven days a week, 8am to 8pm).

Tax Credits Helpline Northern Ireland

Tel: 0845 603 2000
Textphone: 0845 607 6078
(Seven days a week, 8am to 8pm).

Website: Tax Credits Helpline (external link, opens new browser window)

Welfare rights advice centres

See your phonebook for contact details of your local welfare rights advice centre.