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Communication can fail when words are misheard or when they are masked by noise. Either party may resort to tactics to repair the breakdown, such as asking the other party to repeat what they said or speak more loudly, or by simply moving to a quieter place. Of course, there is a temptation to get frustrated and give up, and perhaps become anxious or depressed about it.
In a recent Dutch study, degree of hearing impairment was measured online and participants completed emotional distress scales. Scores on the latter were found to increase with degree of impairment. Could this distress be related to the tactics people use to deal with communication failures?
A UK-based study is now underway by a team at the University of Greenwich, seeking to discover how these tactics relate to age, gender, and self-reported hearing impairment.
As part of this research project, the team has developed an online questionnaire and is currently seeking participants. The questionnaire can be completed anonymously by anyone and takes approximately 10 minutes to complete.
Complete the questionnaire now (external link, opens new browser window)
For further information about this research project, contact:
Richard Hallam, Visiting Professor
University of Greenwich
Tel: 020 8318 5968
Email: polpresa@googlemail.com